Returns & Exchanges
At Hooké Outdoor, we stand behind the quality of our gear and offer a 30-day return policy to ensure you are fully satisfied with your purchase. Items must be in their original condition, unworn and with tags attached, to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Securely place the items in their original packaging, ensuring all hangtags are attached and the product is in its original state.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized shipping location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5 to 7 business days to your original payment method.
